Contact Us



We answer every legitimate* question, normally within 24 hours. If you contact us and do not get a response within  a few days it is most likely that you gave us an email address that did not work or our reply was bounced by "spam" controls. We have/have had problems with the likes of AOL, Juno (Rick couldn't email his mother), Verizon, and Comcast who decide, for no earthly reason, that we are spammers. No, we aren't, and we only email people when it matters. But, there isn't much li'le old us can do when the big boys make a decision. Truth be told, we have, on occasion, had jerks "joe jack" our domain address and use it to send out billions of messages. Ever get 500 (undeliverable) bounced messages a minute for 24 hours? It ain't fun. Any lawyers out there willing to work on contingency? We don't like it when our good name is tarnished.

So, if your spam controls prevent our message from reaching you then there is little we can do.
Please be sure to check your spam folder/box for our message before you convince yourself that we didn't answer you. We are having some trouble with gmail addresses as well now. We think it is a mass conspiracy by the big retailers to silence us.

Feel free to email us with any legitimate* questions about shearling or sheepskin even if you probably won't be doing business with us. We will do our best to give you an honest answer even if it is just our opinion. Note that we never recommend any firms but we can help you be a smarter consumer.

 

Please email us directly at  hege@sover.net . THE FOLLOWING SHOULD BE AUTOMATICALLY PLACED IN THE SUBJECT LINE - SHEEPSKIN -  Please be forewarned that there is a serious chance that we will never open your email if you alter the subject line. Not being mean, just realistic about how we have set up our email filters.

Please do note that we do not sit around all day by the computer waiting for email to come in. The computers are off most of the time. You will not get an immediate response unless you are up at roughly 5:30 AM Eastern time and then it is only a "maybe". We check email twice a day and will get back to you as soon as possible but we do have to sew sometime.

*Legitimate messages do not include sales inquiries from Nigeria or Indonesia, attempts to get us to harbor funds your relative stole from the Nigerian government, and almost all attempts at selling us something.
Legitimate messages do include folks who have an honest question about shearling (sheepskin) and are sick of not getting answers from anyone else even if you aren't looking to purchase from us.



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This page was last modified Monday, December 24, 2007 08:39 AM
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