We really do personally answer every legitimate* question, normally within 24 hours. If you contact us and do not get a response within  a few days it is most likely that you gave us an email address that did not work or our reply was bounced by "spam" controls. We have/have had problems with the likes of AOL, Juno, Verizon, Comcast, Hotmail, Google, everyone, who decide, for no earthly reason, that we are spammers. No, we aren't, and we only email people when it matters. But, there isn't much li'le old us can do when the big boys make a decision. Truth be told, we have, on occasion, had jerks "joe jack" our domain address and use it to send out billions of messages. Ever get 500 (undeliverable) bounced messages a minute for 24 hours? It ain't fun. Any lawyers out there willing to work on contingency? We don't like it when our good name is tarnished.

So, if your spam controls prevent our message from reaching you then there is little we can do. Please be sure to check your spam folder/box for our message before you convince yourself that we didn't answer you.  We think it is a mass conspiracy by the big retailers to silence us.